Your questions on all things Zoflora - from where to buy your favourite fragrances to using disinfectant safely - answered by our experts.

Zoflora box of lemon zing next to sponge

Undiluted Zoflora can be poured down ceramic and metal sinks, drains and toilets to kill bacteria and viruses, whilst also eliminating odours.

Zoflora disinfectant can also be diluted and used as a spray to create fragrant freshness throughout the home.

Do not allow contact with polished wood, painted or varnished surfaces. Zoflora is not recommended for use on concrete imprint driveways, patios, or other dyed outdoor surfaces.

For general disinfection of all other surfaces, use Zoflora diluted 1 to 40 with water. One capful of the 120ml, 250ml or 500ml bottle sizes (10ml) will make approximately 400ml of full-strength disinfectant.


Unfortunately we have not tried and tested mixing Zoflora with other cleaning products, so we are unable to recommend mixing Zoflora with any other substances.

Unfortunately we have never tried and tested this method, so we are unable to recommend mixing Zoflora with any other substances.

We do not recommend this as Zoflora is a flammable liquid undiluted and as we have not tried and tested this method, we cannot tell you if it will affect your steam mop.

Product information

Got a question about the Zoflora range or concentrated disinfectant? Check below to find the answer!

The Zoflora range is available in a number of beautiful fragrances: Citrus Fresh, Apple Orchard, Summer Breeze, Bluebell Woods, Linen Fresh, Bouquet, Lavender, Hyacinth, Springtime, Twilight Garden, Sweetpea, Summer Bouquet, Country Garden and Rose.

Limited edition fragrances are also available from time to time.

We have also launched a Zoflora designed specifically for pet owners. Zoflora Fresh Home Odour Remover and Disinfectant helps to tackle unpleasant pet odours within the home while still removing 99.9% of bacteria and viruses. The new Mountain Air fragrance has been specifically developed to be better tolerated by your pet’s delicate sense of smell.

From time to time we like to add new fragrances to the range, and this means that we have to discontinue others. Unfortunately, Wallflower, Flowershop, Lily Fresh, Cool & Fresh and Carnation fragrances are now no longer available. Please see the products section of this website for more details.

A disinfectant is a substance which contains chemicals that kill bacteria and viruses. Zoflora concentrated antibacterial disinfectant has a unique triple action formula which kills bacteria and viruses with an effective odour neutraliser and a selection of bespoke, high-quality fragrances.

Zoflora products can be used as often as required throughout the home to keep surfaces and areas hygienically clean and smelling fresh.

The active ingredient is benzalkonium chloride.

We are constantly exposed to various microorganisms in our daily lives. Most of these microorganisms are harmless, and some actually help to keep us healthy. But some microorganisms can be harmful and cause real health hazards such as food poisoning, sickness and diarrhoea, and coughs and colds.

These harmful microorganisms are known as 'germs'. These "germs" live all around us on surfaces, in the air, in plants, pets and people. Examples of harmful microorganisms include:

  • bacteria e.g. salmonella, which can cause food poisoning
  • viruses e.g. rhinovirus, which can cause colds
  • fungi e.g. candida, which can cause thrush

Disinfection reduces the number of microorganisms to a level not harmful to health. When diluted 1 part Zoflora to 40 parts water, Zoflora antibacterial disinfectant kills 99.9% of bacteria and viruses found in the home. Click here to find out more about the bacteria and viruses that Zoflora is effective against, and how to prevent infection. Use disinfectants safely. Always read the label and product information before use.

None of the products in the Zoflora range are tested on animals.

Unfortunately, the Zoflora spray bottle is not available for purchase at this time. You may see them on social media from time to time as we often send them to our competition winners. You can find and enter our latest competition by following us on social media.


Make sure you're using Zoflora safely around the home by reading the answers to some common questions.

When correctly diluted, Zoflora antibacterial disinfectant, and all the other Zoflora products in the range can be used around children. However, undiluted Zoflora is harmful if it comes into contact with the skin or is swallowed, so always keep the container out of the sight and reach of children.

When correctly diluted, Zoflora disinfectant may be used where most pets are kept. It will kill 99.9% of bacteria and eliminate unpleasant odours. Do not allow pets to lick or walk on newly treated surfaces - keep them off until everywhere is dry. When disinfecting pet toys/feeding bowls, rinse thoroughly after disinfection and dry before returning to the animal. Zoflora is not suitable for use in vivaria or other housing where reptiles are kept. Use disinfectants safely. Always read the label and product information before use.

Undiluted Zoflora antibacterial disinfectant may cause sensitisation or irritation when it comes into contact with the skin and it is recommended to wear rubber gloves when using. If splashed in the eyes or on the skin, wash well with water and consult a doctor. Wash your hands after use.

If swallowed, seek medical advice immediately and show the container and label.

Click on the option below to download a safety data sheet

Can't find what you're looking for?

Got a question that's not covered here? You might find the answer on our main Help Hub.

Zoflora box of hello spring next to white flowers

If you haven't been able to find what you are looking for in these FAQs or on the main Help Hub, or you just want to get in touch, please don't hesitate to contact us

Telephone: 01484 848200
Or write to us at:
Thornton & Ross Ltd

Please send proof of purchase, the batch number and details of the problem to the below email address and a member of the team will get in touch: